jz128 Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how jz128 collects, stores, and protects your information.
1. Introduction and Scope
jz128 operates an online gaming and betting platform for users in Bangladesh. We believe that every user's personal information is their own asset and that keeping that information secure is our fundamental responsibility.
This privacy policy ("Policy") describes what personal information jz128 ("we", "our", "Platform") collects, the purposes for which it is used, with whom it is shared, and how it is kept secure. This policy should be read together with our terms and conditions.
jz128 reserves the right to change this policy at any time. For significant changes, we will send a notification to your registered email. Continued use of the site after a change is made will be considered as your agreement to the revised policy.
2. Information We Collect
jz128 collects the following categories of information in order to provide its services.
Registration Information
Information you provide when creating an account:
- Full name
- Date of birth (for age verification)
- Email address
- Password (stored in encrypted form)
- Mobile number
- Address and postal code
Financial and Identity Verification Information
For transaction processing and KYC verification:
- National ID (NID) or passport number
- bKash / Nagad / Rocket / Upay mobile number
- Transaction history and amounts
- Withdrawal account details
- Scanned copies of identity documents
Automatically Collected Technical Information
Information collected automatically while using the site:
- IP address and device identifiers
- Browser type and operating system
- Cookies and session tokens
- Page visits, clicks, and session duration
- Referral source and traffic data
Gaming Activity Information
To ensure responsible gaming and fair play:
- Betting history and results
- Bonus and promotion usage details
- Game session duration and frequency
- VIP level and points information
- Live chat support conversation logs
3. Purpose of Information Use
Account management and transaction processing
We use your registration information to create and manage your account. Financial information is used to ensure fast and secure transactions through bKash, Nagad, Rocket, and Upay. This information is essential to complete the verification process for deposits of at least ৳200 and withdrawals of ৳500.
Identity verification and fraud prevention
We verify your identity to confirm that you are 21 years of age or older and that you are operating a legitimate account. Technical information is analyzed to detect suspicious activity and to prevent money laundering and fraudulent transactions.
24/7 Bengali live chat support
Using your account information and history, our support team is able to assist you quickly and effectively. Access to relevant information is required to resolve complaints, respond to transaction queries, and fix technical issues.
Improving service quality
By analyzing users' gaming behavior, we improve the platform experience, add new games and features, and customize the VIP program. This analysis is conducted based on overall patterns, not at an individual level.
Ensuring user protection
By analyzing gaming activity data, we identify patterns of problematic gaming and provide support to users when needed. This information is also used to process requests for self-exclusion or limit-setting.
4. Information Storage and Security
Retention Period
All data is retained for as long as your account is active. Even after an account is closed or deactivated, financial and identity verification information will be retained for a specified period in accordance with regulatory obligations. Once that period has passed, it will be securely deleted.
Technical Security Measures
- SSL/TLS encryption on all communications
- Password hashing (bcrypt algorithm)
- Firewall and intrusion detection systems
- Regular security audits and penetration tests
- Restricted staff access (need-to-know basis)
- Encrypted data backups
Response to a Data Breach
If a data breach occurs that could put your personal information at risk, jz128 will notify you by email as quickly as possible and will take the necessary protective measures.
Protecting Your Password
Use a strong password to keep your account secure. Do not share your login credentials with anyone. If you notice any suspicious activity, notify our support team immediately.
5. Information Sharing and Disclosure
jz128 never sells your personal information to third parties. However, information may be shared in the limited circumstances described below:
Payment Processors
Financial information required to complete transactions through bKash, Nagad, Rocket, and Upay is processed in accordance with their own privacy policies. Only the minimum information necessary to complete a transaction is shared.
Technology Service Providers
Game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others), server hosting, and analytics service providers may receive operational information, but they operate under strict confidentiality agreements.
Legal Obligations
Information may need to be disclosed due to a court order, government directive, or any other legal obligation. In such cases, we will only provide the information specified by law.
Fraud Prevention Organizations
Relevant information may be shared with regulatory bodies or industry anti-fraud networks to prevent money laundering, fraud, and other financial crimes.
6. Cookies and Tracking Technologies
Definition and purpose of cookies
Cookies are small text files stored in your browser. jz128 uses cookies to maintain your login session, remember your language preference, and analyze site performance.
The types of cookies we use
- Essential Cookies: Required for login sessions, security tokens, and core functionality — the site cannot work properly without them.
- Functional Cookies: Used to remember your preferences (such as language and theme).
- Analytics Cookies: Used to understand site traffic and user behavior — fully anonymous and aggregated.
Cookie management
You can disable cookies from your browser settings. However, disabling essential cookies will prevent many site features from working correctly and will make it impossible to maintain your logged-in state. See your browser's help page for more details.
7. Your Rights and Choices
As a jz128 user, you have the following rights over your own information:
Right to Access Information
You may ask what information we hold about you. If you submit a request via live chat or email, we will provide a summary of your information.
Right to Correction
If your profile contains incorrect or outdated information, you may request that it be corrected. Contact support to change your name, contact details, or address.
Right to Deletion
When closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. In that case, send an opt-out request by email.
Data Portability
You may request your account's gaming history and transaction information in a structured, commonly used format.
Unsubscribing from Marketing Communications
If you do not wish to receive promotional emails or notifications, use the unsubscribe link in any email or let our support team know.
8. Protection of Minors
jz128 is for persons aged 21 or older only. We do not knowingly collect or process any personal information from minors (under 21). Age verification is a mandatory step in the registration process.
If we learn that information from a minor has been collected by mistake, that account will be immediately closed and all associated information will be deleted. If you believe that your child or a minor you know has registered on our platform, please contact our support team immediately.
9. Third-Party Services and Limitations
Game service providers on the jz128 platform (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, and others) follow their own data protection policies. jz128 is not responsible for the data protection practices of these providers.
Payment service providers bKash, Nagad, Rocket, and Upay are governed by their own privacy policies. It is recommended that you read their respective policies before using these services.
10. Policy Changes and Notifications
jz128 reserves the right to change, update, or revise this privacy policy at any time. See the "Last Updated" date at the top of the policy — this indicates when it was last changed.
For significant changes, we will send you advance notice to your registered email and display a prominent notice on the site. Continued use of the site after a change is made will be considered as your agreement to the revised policy.
We encourage you to check this page regularly so that you stay informed about the latest policy.
11. Contact Us
Privacy-Related Inquiries
If you have any questions about this privacy policy, or would like to request access to or deletion of your information, please contact us:
We typically respond within 2 business days.
Helpful Pages
The following pages may be relevant to you: